Privacy Policy

Last Updated: 1-3-2025

Sunny Side Up Rentals, headquartered at 14627 Bulverde Road, San Antonio TX 78247 (“Company,” “we,” “us,” or “our”), is committed to safeguarding the privacy of the Personal Information and data we handle in our business operations and the provision of our services. This Privacy Policy & Notice (“Privacy Policy”) outlines how we collect, use, and share Personal Information and provides an overview of our data processing practices.

PLEASE REVIEW THIS PRIVACY POLICY CAREFULLY BEFORE USING OUR WEBSITE OR ENGAGING OUR SERVICES.

ABOUT OUR BUSINESS AND SERVICES Sunny Side Up Rentals provides trailer rental services, including rental management, operational tools, and customer support (collectively, “Services”). When you interact with our website (https://ssu-rentals.com/) or conduct business with us, we act as the data controller of the Personal Information collected and process it according to this Privacy Policy.

1. INFORMATION WE COLLECT AND HOW WE COLLECT ITThe type of information we collect depends on your interactions with us. We gather information when you visit our website (https://ssu-rentals.com/) or engage in business transactions with us.1.1 Information Collected Through Our Website We may collect the following types of Personal Information when you interact with our website:

Identifiers: Name, contact information (e.g., phone number, email address, physical address), and login credentials.Device and Internet Activity: IP address, browser type, operating system, and traffic logs.Commercial Information: Details related to transactions, such as payment information, provided voluntarily.

This information may be collected directly from you when you provide it voluntarily while using our website.

1.2 Information Collected During Business Transactions When conducting business directly with Sunny Side Up Rentals, we may collect additional Personal Information such as:

Identifiers: Name, company name, and business contact details.Payment Information: Credit or debit card details provided voluntarily for payment processing.Providing Personal Information is optional but may be necessary for certain services or transactions.

2. PURPOSES FOR USING YOUR INFORMATION

We collect and use Personal Information for the following purposes:

Providing, maintaining, and enhancing our Services and website.

Processing trailer rental transactions and fulfilling service requests.Offering customer support and responding to inquiries.Conducting internal business analysis.Complying with legal obligations and protecting our rights.

We will only use your Personal Information to assist with your trailer rental needs. We do not sell your Personal Information to anyone.

3. SHARING YOUR INFORMATION

We may share your Personal Information with:

Service Providers: Partners who assist in delivering our Services.Legal and Regulatory Entities: When required to comply with legal obligations or to protect our rights.We do not sell Personal Information. Non-identifiable, aggregated data may be shared for any lawful purpose.

4. STORAGE AND RETENTION OF PERSONAL INFORMATION

Your Personal Information is stored and processed within US. We retain information only as long as necessary for business or legal purposes and securely delete or anonymize it when no longer needed.

5. YOUR RIGHTS REGARDING PERSONAL INFORMATIONDepending on your location, you may have the following rights under applicable data privacy laws:

Accessing details about the Personal Information we hold.Requesting corrections or updates.Deleting your Personal Information.Opting out of data sharing or marketing communications.

To exercise your rights, contact us at [email protected].

6. SECURITY MEASURES

We use industry-standard security measures to protect your information. However, no system is completely secure, so please exercise caution when sharing information online.

7. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies to improve functionality and user experience. You can manage your cookie preferences through your browser settings.

8. CHILDREN’S PRIVACY

Our services are not intended for individuals under the age of 16. If we learn we have collected Personal Information from a minor, we will delete it promptly.

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

10. POLICY UPDATES

We may update this Privacy Policy from time to time. Changes will be indicated by the “Last Updated” date at the top of this document.

11. TCPA COMPLIANCE

By providing your phone number to Sunny Side Up Rentals, you consent to receive calls and text messages from us, including messages sent by automated systems, related to your trailer rental inquiries and transactions. Message and data rates may apply. You can opt out of receiving messages at any time by contacting us at [email protected].

12. CONTACT US

For questions or concerns about this Privacy Policy or our data practices, please contact us at:

Sunny Side Up Rentals

Attention: Privacy Officer

Email: [email protected]

Phone: (210) 254-3687